Changing Web Hosting Service Providers

There are a number of reasons why individuals or companies decide to change to a new web hosting provider. It could be as simple as not having enough storage space or bandwidth, or it could be due to its customer service.

Changing to a new web hosting provider may sound like a difficult task, but it doesn’t have to be that complex – there are just a few important things to keep in mind.

Keep your web hosting account with your existing host open

It is recommend that you keep your existing web hosting account active until you have completed the transition steps (ie. new account setup, file transfer, email creation and setup, DNS modification and propagation). This will ensure that your website and domain email accounts will be running during the transition process.

Choose a suitable new web hosting provider

a) Type of Operating System (Windows vs. Linux) – it depends on the technologies your website requires. For instance, if your website requires ASP, MSSQL, MSACCESS or other Microsoft-specific technologies, then you will need to find a Windows-platform web hosting plan.

b) Bandwidth and disk space requirements

Make a backup copy of your existing website: download old account files
Ideally, files should be downloaded in the same tree structure in which you want to upload it later. Also look for any file or chmod permissions that you might want to set on any folder or file. This is usually an easy task to accomplish by using FTP.

However, some of the free web hosting providers do not offer FTP access. This is especially true if you are currently using a free drag-and-drop or flash website creation service like or

If this is the case then you will not be able to download your existing web files and will have to re-create your new web files. You should check to see if your new web hosting provider offers a free website creator.

To avoid running into the same problem in the future, make sure your new web hosting provider offers FTP access.

Setup new (same) email addresses

To ensure that emails are properly received, it is important to keep the same email addresses, including email aliases and forwarders.

DNS changes and propagation

Once you have uploaded your web files to the new web hosting server and re-created your email accounts, you can go ahead and make the necessary domain name server (DNS) changes.

DNS is usually obtained once you have signed up with the new web hosting provider. You will need to replace your existing DNS settings with the new one – this is usually done via your domain management panel (your domain registrar).

The new DNS will take anywhere between 24-48 hours to propagate, therefore the old web host is responsible for website and email in the meantime. This is why cancelling the old service should be the very last thing to do.

Cancel your old account

Once your new account has been activated and your website and email services at your new web hosting provider are up and running, you can proceed to have your old account cancelled.

1 Comment

  1. ปั้มไลค์
    June 21, 2020

    Like!! I blog quite often and I genuinely thank you for your information. The article has truly peaked my interest.


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